Privacy Policy

At GoPro Moving Services Calgary (“Company,” “we,” “our,” or “us”), we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website at https://movingservicescalgary.ca/ and use our moving services.

1. Business Information

GoPro Moving Services Calgary
175 Panatella Hill NW #1303
Calgary, AB T3K 0V9
Email: sales@gopromoving.ca
Phone: 587-969-4224

2. Information We Collect

We may collect the following personal information:

Full name
Phone number
Email address
Moving details (move date, pickup and delivery locations, apartment/house size, inventory details, access details, etc.)
Service requests and quote details
Payment-related information (processed securely through third-party payment providers)
IP address
Browser information
Website usage data through cookies and analytics tools

3. How We Collect Information

We collect information through:

Website contact forms
Moving quote request forms
Phone calls
Email communication
Cookies and website tracking technologies
Facebook Lead Forms
Google Analytics
Facebook Pixel / Meta Ads tracking tools

4. How We Use Your Information

We use your information to:

Provide moving estimates and quotes
Schedule and manage moving services
Respond to inquiries and customer support requests
Process payments
Improve our website and services
Send service-related updates and communication
Run advertising and remarketing campaigns
Improve marketing performance and customer experience

5. Third-Party Services

We may share your information with trusted third-party providers, including:

Payment processors
Moving contractors and team members involved in service delivery
Storage partners (if storage services are requested)
Insurance providers when required
Marketing and advertising platforms (such as Google and Meta/Facebook)
CRM and customer communication tools

These third parties are required to protect your information and use it only for service-related purposes.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to improve user experience, analyze website traffic, and support advertising campaigns.

This may include:

Google Analytics
Facebook Pixel
Session tracking
Performance monitoring
Marketing and remarketing tools

You can choose to disable cookies through your browser settings; however, some website functions may not work properly.

7. Data Security

We take reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, misuse, or loss.

However, no internet transmission or electronic storage system can be guaranteed to be 100% secure.

8. Your Rights

You have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of your personal data
Withdraw consent for marketing communications
Ask questions about how your data is handled

To make a privacy-related request, please contact us at:

Email: sales@gopromoving.ca

9. Service Area

Our services are provided primarily within Alberta, Canada, including local and long-distance moves across the province.

10. Age Restrictions

Our services are intended for adults aged 18 and older. We do not knowingly collect personal information from minors.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect legal, operational, or service changes. Updates will be posted on this page with a revised effective date.